Transmark’s mission is to allow our customers to focus on their business by making the transportation of their goods easy, quick, and dependable.

To do this, Transmark:
  • Promotes ownership: Ownership means that Transmark employees take personal responsibility for the performance of the company and reap personal rewards for excellence. The origin and destination stations are responsible for making sure their freight is moving correctly and on time. At the same time, every Transmark employee “owns” every piece of freight in the system. They are always aware of the status of shipments and are responsible for making sure that each shipment arrives at its intended destination on time and intact. “Ownership” means responding to each customer’s unique needs and following every shipment every time to ensure those needs are met.
  • Promotes communication: Transmark communicates regularly with our customers to ensure every customer’s unique needs are met from service level, transit time, and security, to pickup and delivery. This communication includes the full and realistic expectations of what Transmark needs to do to serve our customers as well as periodic performance reviews, and, when appropriate, notification to the customer of the status of individual shipments. Transmark will never make excuses and will always serve our customers with the utmost loyalty, honesty, and integrity. Transmark stations also communicate regularly with each other in order to prevent problems before they occur, and to solve problems quickly if they do occur.
  • Promotes responsible growth: Transmark will not take freight that it cannot properly service, and we will make certain that new customers do not interfere with our commitments to existing customers. At the same time, Transmark enthusiastically pursues new customers, new markets, and new ways of servicing existing markets.
Transmark’s commitment to our employees includes shared responsibility and shared success in a welcoming environment.

As an employer, Transmark:
  • Makes certain that our employees work in a clean, safe environment, free of harassment and discrimination.
  • Recognizes that our success depends on the success of our employees. Transmark is therefore eager to reward our employees for excellent work.
  • Fosters an atmosphere of entrepreneurship and encourages our employees to contribute to the shared success of the company by maximizing their abilities. Transmark does this by encouraging the promotion of successful individuals and through programs that encourage continuing education.
  • Understands that the company is a family and takes care of our employees accordingly.